These Terms & Conditions govern your use of the fa99 platform and constitute a binding legal agreement between you and fa99. Please read them carefully before registering an account or placing any bet.
The following cards highlight the most important aspects of the fa99 Terms & Conditions. They do not replace the full document below, which you must read in its entirety.
You must be at least 18 years of age to register and use fa99. By creating an account you confirm you meet this requirement. fa99 reserves the right to request proof of age at any time and to suspend accounts where eligibility cannot be verified.
Each player is permitted a single fa99 account. Duplicate accounts are strictly prohibited. fa99 may close duplicate accounts without notice and withhold any balances held in them pending investigation into potential misuse or bonus abuse.
All promotions and bonuses offered on fa99 are subject to specific wagering requirements and time limits. Bonuses must be used in accordance with the terms published alongside each offer. Misuse of bonuses may result in account suspension.
fa99 processes withdrawals through the same payment channel used for deposit where possible. Players must complete identity verification before their first withdrawal. fa99 reserves the right to apply standard anti-money-laundering checks to all withdrawal requests.
Collusion, fraud, use of automated betting software, arbitrage abuse, and any attempt to manipulate game outcomes are strictly prohibited. fa99 monitors accounts continuously and will close accounts and withhold funds where prohibited conduct is detected.
fa99 may update these Terms & Conditions at any time. Continued use of the platform following notification of a change constitutes acceptance of the revised terms. Players are encouraged to review this page regularly to remain informed.
These Terms govern your access to and use of the fa99 platform, including all betting, casino gaming, promotional, and account management services provided through fa99 and its associated websites and mobile interfaces. fa99 provides an online sports betting and casino gaming service to eligible players in Bangladesh and other permitted jurisdictions.
These Terms should be read in conjunction with the fa99 Privacy Policy and the Responsible Gaming policy, both of which form part of the agreement between you and fa99. In the event of any conflict between these documents, these Terms take precedence unless otherwise stated.
fa99 reserves the right to modify, suspend, or discontinue any part of its service at any time without prior notice. Your continued use of the platform following any such modification constitutes acceptance of the revised service terms.
To register and use fa99 you must satisfy all of the following conditions at all times:
fa99 may request documentary evidence of age and identity at any time. Where satisfactory evidence cannot be provided, fa99 reserves the right to suspend the account and withhold any pending withdrawals pending investigation.
Each individual may hold only one fa99 account. Registering multiple accounts, whether under your own name or under another name or identity, is a material breach of these Terms and will result in immediate account closure and forfeiture of any balances held in the duplicate accounts.
When registering, you must provide accurate, current, and complete information. You must update your account details promptly if any information changes. fa99 accepts no liability for losses arising from incorrect or outdated account information provided by the player.
You are solely responsible for maintaining the confidentiality of your username and password. You must not share your login credentials with any other person. fa99 will treat all activity conducted through your account as having been authorised by you unless you notify us immediately of any suspected unauthorised access.
If you suspect your account has been compromised, contact fa99 support immediately at [email protected]. fa99 will not be held liable for losses resulting from unauthorised access where reasonable account security measures were not observed by the player.
fa99 is required to verify the identity of its players as part of standard anti-money-laundering and fraud prevention procedures. You may be asked to provide one or more of the following documents at any stage:
Failure to provide requested verification documents within a reasonable time frame may result in account suspension and delay or refusal of withdrawal requests.
fa99 accepts deposits in Bangladeshi Taka (BDT) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, and other approved bank transfer channels listed on the deposits page at any given time. The minimum deposit amount is ৳500 unless otherwise stated for a specific promotion.
Deposits must be made from a payment account registered in your own name. fa99 reserves the right to refuse deposits from third-party accounts and to return such funds to the source. You must not use fa99 as a method of transferring funds between payment accounts.
Withdrawals will be processed to the same payment method used for your most recent deposit where technically feasible. The minimum withdrawal amount is ৳1,000. fa99 aims to process approved withdrawals within 24 hours of request, subject to successful identity verification and any applicable bonus wagering requirement being met.
fa99 reserves the right to apply anti-money-laundering checks to any withdrawal request. During this process, additional documentation may be requested. Withdrawals may be delayed or declined where fa99 has reasonable grounds to suspect fraudulent activity, money laundering, or breach of these Terms.
All fa99 accounts operate in Bangladeshi Taka (BDT). There are no currency conversion charges applied by fa99 on BDT transactions. Any foreign exchange costs applied by your payment provider are outside fa99's control and responsibility.
fa99 offers a range of bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms published alongside each offer, including wagering requirements, minimum odds, eligible games, and expiry dates. The following general bonus rules apply to all fa99 promotions:
All bets placed on fa99 are subject to acceptance by fa99 at its sole discretion. fa99 reserves the right to refuse any bet, limit the maximum stake on any selection, or restrict a player's access to certain markets without providing a reason. A bet is not accepted until confirmed by the fa99 system and a bet reference number is issued.
Where a price or market is published in error — including but not limited to obvious typographical errors, system glitches, or incorrectly listed odds — fa99 reserves the right to void any bets placed at the erroneous price. In such cases, stakes will be returned to the player's account.
In the event that a sporting fixture is postponed, abandoned, or voided by the relevant governing body, fa99 will settle bets in accordance with the specific rules applicable to that sport. Generally, bets on postponed events are voided and stakes returned unless the event is rescheduled and completed within a defined period as specified in the relevant sport rules.
In-play markets are offered on a range of sporting events including cricket (BPL, IPL, T20 World Cup, and Bangladesh Tigers matches), football, tennis, and kabaddi. In-play bets are accepted subject to market availability at the time of placement. fa99 reserves the right to suspend in-play markets at any time without notice, including but not limited to during critical moments of a match.
fa99 applies maximum payout limits which vary by sport and market type. These limits are displayed in the relevant section of the fa99 sportsbook. Where winnings from a single bet or accumulator exceed the applicable maximum, fa99 will pay out to the maximum limit and void the excess.
fa99 offers casino games sourced from third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. All games are governed by the rules of the respective game provider in addition to these Terms.
fa99 does not control the random number generation or game logic of any third-party game. fa99 acts as an intermediary between the player and the game provider. Any malfunction of a game or its software voids all bets and pays in that round. fa99 will endeavour to resolve disputes with game providers on a player's behalf where a genuine technical error has occurred.
Minimum and maximum bet limits within casino games are set by the game provider and displayed within each game interface. fa99 may apply additional account-level limits at its discretion, particularly for players who have activated responsible gaming tools.
The following activities are strictly prohibited on the fa99 platform and constitute a material breach of these Terms:
Where fa99 reasonably suspects that prohibited conduct has occurred, it may immediately suspend the account, withhold any funds pending investigation, and report the matter to relevant authorities where required by law. Voiding of bets and forfeiture of balances may apply where prohibited conduct is confirmed.
fa99 is committed to promoting responsible gaming and provides a range of tools to help players manage their activity. These include deposit limits, session time limits, reality check reminders, cooling-off periods, and self-exclusion. Full details of these tools are available on the Responsible Gaming page.
If you believe that gambling is negatively affecting your wellbeing, finances, or relationships, we strongly encourage you to make use of these tools or to contact our support team at [email protected]. Self-exclusion requests are processed promptly and result in the immediate suspension of betting and gaming access.
fa99 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and use of your personal data as described in that policy.
fa99 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, game suppliers, and regulatory bodies where required to deliver the service or comply with legal obligations.
All content on the fa99 platform — including but not limited to text, graphics, logos, button icons, images, audio clips, and software — is the property of fa99 or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any fa99 content without express written permission.
Third-party game content remains the intellectual property of the respective game providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). fa99 is licensed to distribute such content and does not claim ownership over it.
To the fullest extent permitted by applicable law, fa99 excludes all liability for:
fa99's total aggregate liability to any player for any claim arising out of or in connection with these Terms shall not exceed the total amount deposited by that player in the 30-day period immediately preceding the event giving rise to the claim.
fa99 reserves the right to suspend or permanently close any player account at its sole discretion, including but not limited to situations where:
Where an account is closed for reasons not attributable to player misconduct, any genuine account balance will be returned to the player via their registered payment method following completion of any outstanding verification requirements. Where closure is due to confirmed misconduct, fa99 may withhold balances subject to the outcome of any investigation.
Players may request closure of their own account at any time by contacting support at [email protected]. Account closure requests are processed within one business day.
If you have a complaint regarding any aspect of the fa99 service, you should contact the support team at [email protected] in the first instance. fa99 aims to acknowledge all complaints within 24 hours and to provide a full response within five business days.
Where a complaint relates to the settlement of a specific bet or game round, you must provide the relevant bet reference number or game round ID. fa99 will review the available evidence, including system logs and game provider records, and communicate its findings in writing.
fa99's decision on any dispute shall be final and binding. Players who remain dissatisfied following the internal complaints process may seek independent advice at their own discretion and cost.
fa99 may amend these Terms at any time. Where changes are material, fa99 will provide reasonable notice via the platform or by email to the address registered on your account. Continued use of the fa99 platform following the effective date of any amendment constitutes your acceptance of the updated Terms.
It is your responsibility to review these Terms periodically. The date of the most recent revision is displayed at the top of this page. If you do not accept the revised Terms, you must cease using the platform and contact support to arrange account closure.
For any questions, concerns, or requests relating to these Terms & Conditions, please contact the fa99 support team using the details below:
Please note that email is the only supported contact channel. fa99 does not provide telephone or postal support. All formal complaints and legal correspondence must be submitted in writing via email.
Access to fa99 — including registration, login, deposit, and participation in any betting or gaming activity — is restricted to players who are 18 years of age or older. This rule applies to all users across Bangladesh without exception.
If gambling is negatively affecting your life, please visit our Responsible Gaming page or contact support at [email protected]. Help is available 24/7 on Bangladesh Standard Time.
Our support team is available around the clock. You can also browse our FAQ for quick answers to common questions about accounts, payments, and bonuses.
18+ only. Please play responsibly.